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Privacy Policy

Last updated: 29 October 2026

Who We Are and Our Role as Data Controller

glitzary operates this website as an informative resource dedicated to audiovisual production excellence. We act as the data controller under the UK GDPR and the Data Protection Act 2018. Our registered address is 70 Kensington Way, Borehamwood, Hertfordshire, WD6 1LQ, United Kingdom. You can reach us by email at info@giordanodesign.com or by telephone at +44 20 8953 5963. We determine the purposes and means of processing personal data collected through the site and associated services.

Scope of This Privacy Notice

This notice applies to all visitors to the website, including prospective students, professionals in broadcast and live events, and anyone who interacts with our contact form or provides information for course enquiries. It covers data collected online and through any follow-up communications. It does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect identification data such as name and contact details when you submit the contact form. Usage data including IP address, browser type, pages visited and time spent are gathered automatically. Enquiry details such as your professional background in audiovisual production or specific interests in camera control systems may also be provided voluntarily. Data comes directly from you via forms, from your device through cookies, and from analytics tools we operate.

Purposes of Processing and Legal Bases

We process contact details to respond to enquiries about our audiovisual production courses on the basis of legitimate interest and, where appropriate, consent. Usage data supports website improvement and security under legitimate interest. Where you subscribe to updates on lighting arrangements or sound engineering workflows we rely on consent. Marketing communications are sent only with your explicit consent. Each purpose is documented internally with its corresponding lawful basis under the UK GDPR.

Requirement to Provide Data and Consequences

Providing contact information through the form is voluntary. If you choose not to supply required fields we may be unable to respond to your enquiry or deliver requested course materials. Automated collection of usage data occurs whenever you visit; disabling cookies may limit certain site functions but will not prevent access to core information.

Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences and analyse traffic. Details of the specific cookies employed, their purposes and how to manage them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers such as hosting companies, email delivery platforms and analytics providers acting as processors under contract. Categories include IT support and marketing platforms. We may disclose information where required by law, regulation or court order, or to protect our rights and those of our users.

International Transfers

Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office.

Retention Periods

Contact data is retained for up to three years after the last interaction unless you request earlier deletion. Usage logs are kept for twelve months for security and analytics purposes. Data relating to course interest is retained only as long as necessary to fulfil the original purpose or meet legal obligations.

Security and Data Minimisation

We apply technical and organisational measures including encryption in transit, access controls and regular reviews to protect personal data. We collect only the minimum information needed for each stated purpose and do not make absolute guarantees regarding security.

Your Data Protection Rights

Under the UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at info@giordanodesign.com or +44 20 8953 5963. We will respond within one month and may request additional information to verify your identity.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You can also object to direct marketing or profiling by using the unsubscribe link in any communication or by writing to us directly.

Right to Complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.

Children and Age Restrictions

Our courses and resources are intended for adults engaged in professional audiovisual production. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics segmentation may occur but does not result in automated decisions about individuals.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the date of the most recent revision shown at the top.